Arrivals

If connecting flights are planned during your trip, and Novokuznetsk Airport is the starting point or there is a transfer here, please read the transfer/transit rules for the transportation of passengers and baggage.

If you need assistance at the airport, order a free escort service three days before your arrival on the website or by calling +7 (3843) 994 444.

What we can do for you:

We'll meet you on arrival at the plane's steps

We will provide a wheelchair or stretcher

We'll help you get through security without queuing

We bring luggage

We will guide you to transport from the airport

Please order assistance in advance so that we await your arrival and are ready to provide everything you need.

Please note that passengers requiring special services are disembarked last, after the main stream has disembarked.

Take your luggage from the belt and check that it is not damaged. Oversized baggage (strollers, pets, fragile items) is issued in the oversized baggage claim area. Ski equipment is handed out at the baggage claim area.

Do not throw away your luggage tags until you have received your luggage and are sure everything is in order.

If your baggage is damaged or lost, fill out a baggage search or airline claim form at the Lost and Found counters in the baggage claim area.